Stoneacre
Website: https://www.stoneacre.co.uk
Phone: 01405 744000
Address: Omega Boulevard, Capitol Park, Thorne DN8 5TX
About company:
Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK’s fastest growing and most successful car dealer groups. We are proud that profits are retained in the business to allow for expansion and refurbishment of our premises to ensure that we have the latest technology and are able to adapt to our customers ever changing needs. This philosophy engages our teams which allows us to promote our company value of “careers for life”
We operate from 64 locations across England and Wales and have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars and commercial vehicles, the group also offers servicing, parts and bodyshop facilities.
We currently have over 2700 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it’s the best investment we can make.
Stoneacre Motor Group has had its own Ofsted regulated school since 2015 offering apprenticeships across all sectors and continuous professional development for all employees. Stoneacre Academy had its first full Ofsted inspection in July 2021 and Graded ‘Outstanding’ in every category.
Chesterfield Hyndai , Simple tyre to fit from Asda Tyres , date time etc all sorted prior to fitting , No Tyre on arrival , limited effort to resolve this for me , felt Bullied etc by rude staff , when i told them i expected more effort , they said they could not contact Asda , when i got home , contacted Asda within 2 minutes , they said StoneAcre had it , i know who i believed , Wasted my time fuel etc , and they were sarcastically rude . These were front of garage staff , no contact with any fitters . As a OAP Iwas not happy
In the first 4 months we have had the followimg problem with what they call a quality used car. Faults with nox sensors and system (engine won’t start) Wheel bearings need replacing High Beam Assistance inoperable Leak under the bonet Infective wiper system Car rolling whilst in parking brake applied Service overdue by 506 days Bought the warranty and they’ve refused to work on the car. Told us they’d fixed the sensors but mercedes have confirmed they have just erased the fault. Hang up on us if we call. They even cancelled the insurance on the curtesy car without telling us and left us to drive around init all week. That’s what you get for £18000
Can’t say thank you enough to Stoneacre Sheffield for their fantastic service.Very professional from start to finish.The whole process was extremely quick,professional and a painless experience from start to finish.I dealt with the most helpful and efficient salesperson.He kept me informed of progress every day by phone and e-mail and was extremely helpful and knowledgeable at all times so a massive thank you for all your help.