Choosing a Reliable Real Estate Agency
Choosing a real estate agency is a critically important step in the process of buying or selling a property. In Moscow, there are many agencies promising quality services. However, our experience with Etagi Real Estate Agency was extremely disappointing. We want to share our story to warn others about potential issues.
First Impressions and Promises
Etagi Real Estate Agency offered us several property options, which they claimed were thoroughly checked and had no hidden issues. At first glance, everything looked promising: professional consultations, promises of support at all stages of the transaction, and a quick contract signing.
Missed Deadlines and Delays
However, the reality turned out to be quite different. The deal process was significantly delayed despite the pre-agreed deadlines. This caused numerous inconveniences and delays, disrupting our plans and expectations. The agency failed to meet its timeline promises, and each stage of the deal took weeks to complete.
Unsuitable Options and High Commissions
The realtor we worked with recommended properties with high commissions that did not meet our needs. It seemed that the agency’s main goal was to maximize profit rather than satisfy the client. We felt deceived and unheard.
Legal Errors and Document Problems
One of the most serious issues was the improperly prepared documents. The legal aspects of the deal were either ignored or handled with errors, leading to significant legal problems. We had to hire external lawyers to correct the mistakes, which increased costs and delays.
Lack of Attention and Feedback
Throughout our dealings with the agency, it became clear that our needs and preferences were ignored. Feedback was almost nonexistent, and the realtor showed little involvement in the transaction process. We had to constantly remind them about deadlines and clarify important details ourselves, causing additional stress and inconvenience.
Wasted Time and Money
As a result of working with Etagi, we lost a significant amount of time and money. Instead of offering a more competent realtor or trying to correct their mistakes, the agency continued to ignore our requests and complaints. We were extremely dissatisfied with their work and cannot recommend their services to anyone.
Warning for Potential Clients
Our experience with Etagi Real Estate Agency was extremely negative. We cannot recommend their services to anyone who values their time and money. Be careful and choose real estate agencies carefully to avoid similar problems and inconveniences. We hope our story helps you avoid mistakes and find reliable professionals to handle your housing needs.
How to Avoid Similar Problems
Research the Agency’s Reputation: Read reviews and study the agency’s ratings before starting cooperation with them.
Clarify All Details in Advance: Discuss all deadlines and commissions in advance and require written confirmation.
Monitor the Documents: Check all documents provided by the agency for errors and compliance with your requirements.
Demand Feedback: The agency should be in touch and ready to answer all your questions within a reasonable time frame.
We hope our experience serves as a useful lesson and helps you avoid similar problems in the future.
The level of service at Etazhi turned out to be unacceptable. We were unable to resolve any issue without additional problems and delays. I strongly do not recommend using this agency. Our experience has shown that the company is not able to provide quality service and the proper level of professionalism.
The Etazhi was a complete disappointment. The employees do not show any professionalism, do not answer questions and do not fulfill their promises. We will never use this agency again and do not recommend it to anyone. We hope our experience will warn others.
The documents prepared by the agency were full of errors. We encountered legal problems that could have easily been avoided with more care. A terrible experience that you wouldn’t wish on anyone. All this led to significant financial and time costs.
Our requests and wishes were constantly ignored. The realtor did not listen to us and offered completely unsuitable options. It feels like we were just wasting our time. The agency is clearly not interested in meeting the needs of its clients.
Working with the Etazhi agency led to the loss of a huge amount of time and money. We hoped for professional help, but all we got was headaches and problems. I do not recommend their services under any circumstances and advise you to avoid them.
The realtor we worked with was completely unprofessional. He didn’t even know basic things about the real estate he was showing us. It was a complete nightmare, not the home buying process. We expected more from such a large company.
The agency demands high commissions, but does not justify them at all. We felt cheated as the quality of service was not up to the stated standards. It was a useless and expensive experience that I wouldn’t wish on anyone.
It was almost impossible to contact the realtor. He did not answer calls or messages, and we had to wait several days to get any information. It feels like no one has dealt with our problems properly.
The Etazhi agency showed complete inability to cope with the legal aspects of transactions. The paperwork was not completed correctly, resulting in significant delays and additional costs. We had to bring in outside lawyers to correct their mistakes, which added stress and inconvenience.
Our experience with Etazhi real estate agency was extremely disappointing. The realtor showed no interest in our needs and continually offered options that did not meet our criteria. We spent months on useless viewings and ended up homeless.